Cardiff customer keeps coming back – stairlift!

16.07.24

We receive inquiries from all sorts of people, but it’s common for us to hear from adults seeking to help their aging parents adapt their homes.

Sometimes, the person who will benefit from the home adaptation isn’t the one doing the research or making the call. For example, Henry was looking for someone to update his parents’ bathroom with a walk-in shower since getting in and out of the bath was becoming increasingly difficult for them.

After chatting with Henry, we visited his parents at their home in Cardiff to assess the space and figure out how we could adapt the bathroom to better meet their needs.

A quick turnaround on a walk-in shower

We noticed that there was enough space in the bathroom to install a walk-in shower without having to replace everything. Henry’s parents were excited about our recommendation of the Kinemagic walk-in shower, which fit perfectly where the bath used to be. We managed to complete the installation in just two days, without needing to make any changes to the rest of the bathroom.

Later that year, Henry reached out again to inquire about fitting a stairlift.

A stairlift for a narrow staircase

After being satisfied with the bathroom adaptation, Henry’s parents decided to have us install a stairlift in their home. Even though the staircase was very narrow, we successfully installed a Flow X stairlift while still keeping the handrail on one side. After the stairlift was installed, Henry’s parents began thinking about ways to improve their kitchen since Henry’s mother was having trouble reaching the kitchen units.

A brand new fully adapted kitchen

After carefully considering the planning and design, we were asked to install a new, fully accessible kitchen. We’re also currently discussing the possibility of building an accessible ground-floor extension.

Henry said, “First class company. Very professional and did a superb job of installing a walk-in shower for my parents which they love. With strong attention to detail, Lee kept us informed throughout the project, and went the extra mile to make sure everything was how we wanted it. Highly recommended.”

Watching your parents grow older can be tough, and it can be stressful for their children to plan and make decisions for the future. We take pride in helping families figure out whether home adaptations are a better option than moving to a bungalow or a care home. These are significant life decisions for older adults, and we’re committed to supporting people through this process.

Call our friendly team today on 029 22 942 235, or Contact Us.